APC (American Power Conversion)
For those who don't know, APC is a well-known manufacturer of power-protection equipement, such as UPSs and Surge protectors. An UPS is like a surge protector (protects your equpment from "too much electricity" (spikes, surges), but it has a battery pack that protect equipment in case of drop of voltage (brownout) or power outages. I had to deal with APC support yesterday. In fact, I was a troubleshooting an issue for about une week by e-mail and I called them yesterday. Here is my opinion about APC: 1- They make very good hardware, although I think that Powerware is offering UPSs that have more features (their 9000-serie). 2- I love their live support on their web site. It is probably the thing that makes me buy APC. I can chat directly with a sales rep before buying. 3- I don't like their software. I use Apcupsd on my Linux servers, for a reason. APC's software, PowerChute, will not install on a Linux server without having X installed. I don't instal...